Privacy Policy

Involve@Lincoln Ltd Privacy Policy

Our contact details 

Name: Involve@ Lincoln Ltd Data Officer

Address: 12 Mint Lane, Lincoln, LN1 1UD

Phone Number: 07778705979

E-mail: info@involvelincoln.org.uk

www.involvelincoln.org.uk

Our promise

Involve@Lincoln Ltd. is committed to respecting your privacy and ensuring the personal information you have entrusted to us is held securely. We process personal information in accordance with the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003. 

The type of personal information we collect

We currently collect and process the following information:

· Personal identifiers, contacts and characteristics (for example, name and contact details)

· Members and Shareholders and others email addresses

· Shareholders, Hirers and others Bank account details

· Records of your contact with us

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you when you:

· Decide to become a member/shareholder of Involve@Lincoln Ltd

· As a hirer at Mint Lane Wellbeing Hub

· Contact us with an enquiry

· Connect with our social media accounts

· Sign up as a volunteer with Involve@Lincoln Ltd. 

Sensitive Personal Data

The Data Protection Act recognises some information as ‘sensitive personal data’. This includes, but is not limited to, information which reveals your religious beliefs, health issues, race or ethnic origin.

Involve@Lincoln Ltd. does not collect ‘sensitive personal data’.

We use the information that you have given us in order to 

· To determine and improve the effectiveness of the community benefits society.

· To keep you informed about our work. 

· To enable us to contact you with relevant and the most appropriate information. 

· To notify members of meetings and annual general meetings, news and changes to Involve@Lincoln Ltd. Society Rules.

· For compliance with employment law and other statutory requirements.

Involve@Lincoln Ltd. will not share your information with any other party unless required in order to comply with any legal obligation.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@involvelincoln.org.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.
 

How we store your personal information 

Your information is securely stored. 

Involve@Lincoln Ltd. will only keep your personal information for as long as it is required and in accordance with statutory requirements. For example the Financial Conduct Authority requires us to keep a record of your name, address and contact details on a Community Share Register if you are a member for 10 years after you cease to be a member.

Where the information is no longer required, we will ensure that it is disposed of in a secure manner.

If you have indicated that you do not wish to hear from us in the future, we will keep the minimum information necessary to ensure we avoid contacting you any further.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@involvelincoln.org.uk or 12 Mint Lane, Lincoln, LN1 1UD if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@involvelincoln.org.uk or The Data Protection Officer, Involve@Lincoln Ltd., 12 Mint Lane, Lincoln, LN1 1UD 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk